Lodi1 Privacy Policy

1. Introduction

Lodi1 is an online gaming platform serving players across the Philippines. When you use our platform — whether through the website at lodi1.net or the mobile app — you share certain personal information with us. This Privacy Policy describes how we collect that information, what we do with it, who we share it with, and how we keep it safe.

This policy applies to all registered players and visitors to the lodi1 platform. It should be read together with our Terms and Conditions, which also contain provisions relevant to how your account and data are managed.

2. Information We Collect

Lodi1 collects personal information in several ways — directly from you when you register or use the platform, automatically as you interact with the service, and from third parties where permitted.

Information you provide directly:

• Full name, date of birth, and nationality
• Mobile number and email address
• Residential address (city, province, postal code)
• Government-issued ID and supporting KYC documents when requested
• Payment account details used for deposits and withdrawals
• Any communications you send to our support team

Information collected automatically:

• Device type, operating system, and browser information
• IP address and approximate location
• Pages visited, session duration, and navigation behaviour on the platform
• Game activity, betting history, and transaction records
• Login timestamps and account access logs

Information from third parties:

• Identity verification results from KYC service providers
• Transaction confirmation data from payment processors
• Fraud detection signals from security partners

3. How We Use Your Data

Lodi1 uses the personal information we collect for the following purposes:

Purpose	Details
Account management	Creating and maintaining your player account, verifying your identity, and managing your preferences.
Transaction processing	Processing deposits and withdrawals in Philippine Peso (₱ PHP) and maintaining accurate financial records.
Legal compliance	Meeting obligations under applicable Philippine laws, including anti-money laundering requirements and age verification.
Platform security	Detecting and preventing fraud, account takeovers, collusion, and other prohibited activities.
Customer support	Responding to your queries, resolving disputes, and improving our support services.
Service improvement	Analysing usage patterns to improve platform performance, game selection, and the overall player experience.
Responsible gaming	Monitoring gameplay patterns to identify players who may need support and to apply self-exclusion or limit tools where requested.

4. Sharing of Information

Lodi1 does not sell, rent, or trade your personal data to third parties. We share information only in the following limited circumstances:

• Service providers: Third-party companies that help us operate the platform, including payment processors, identity verification providers, cloud hosting partners, and fraud detection services. These providers are contractually required to handle your data securely and only for the specific purpose we engage them for.
• Legal authorities: Where required by applicable Philippine law, court order, or regulatory request, lodi1 may disclose personal data to the relevant government body or law enforcement agency.
• Business transfers: In the event of a merger, acquisition, or restructuring, personal data may be transferred as part of that transaction. Affected players will be notified in advance where possible.

In all cases, data shared with third parties is limited to what is strictly necessary for the relevant purpose. We do not share your data with advertisers or marketing networks.

5. Payment Data

All financial transactions on lodi1 are processed in Philippine Peso (₱ PHP). Payment methods include Philippine e-wallets, online banking, mobile banking, and standard bank transfer. Payment data — such as your account number or e-wallet reference — is shared with the relevant payment provider solely to complete the transaction you have initiated.

Lodi1 does not store full payment credentials on its own servers. Sensitive financial data is handled directly by PCI-compliant payment processors. We retain only the transaction reference and confirmation details needed for record-keeping and dispute resolution.

6. Cookies & Tracking

Lodi1 uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. The types of cookies we use include:

• Essential cookies: Required for the platform to function — these enable login sessions, account authentication, and basic navigation. They cannot be disabled without affecting platform access.
• Analytics cookies: Used to understand which pages are visited most, how long players stay on the platform, and where technical issues occur. This data is aggregated and does not identify you personally.
• Preference cookies: Store your settings, such as language preference and display options, so you do not have to reset them each visit.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using lodi1, but some features may behave differently.

7. Data Security

Lodi1 takes the security of your personal data seriously. The measures we have in place include:

• SSL/TLS encryption across all platform sessions and transactions
• OTP (one-time password) verification for sensitive account actions such as password changes and withdrawal requests
• Access controls that limit internal staff access to personal data on a need-to-know basis
• Continuous monitoring of platform infrastructure for unauthorised access or anomalies
• Regular security reviews of systems that store or process personal information

While we implement robust technical and organisational safeguards, no system is completely immune to risk. You also play a role in keeping your account secure — protect your password, do not share your OTP with anyone, and contact our support team immediately if you suspect unauthorised access to your account.

8. Data Retention

Lodi1 retains your personal data for as long as your account remains active and for a defined period after account closure to meet legal, regulatory, and operational requirements. The standard retention periods are as follows:

• Account and identity data: Retained for the duration of the account and for a minimum period after closure as required by applicable law.
• Transaction records: Retained for the period required under financial record-keeping regulations applicable in the Philippines.
• Support communications: Retained for a reasonable period to allow for dispute resolution and quality assurance.
• Game and betting logs: Retained as needed for security monitoring, dispute resolution, and legal compliance.

Once the applicable retention period has ended, data is securely deleted or anonymised so that it can no longer be linked back to you.

9. Your Rights

As a lodi1 player based in the Philippines, you have the following rights in relation to your personal data:

• Right to access: You may request a copy of the personal data lodi1 holds about you.
• Right to correction: If any of your personal information is inaccurate or incomplete, you may request that it be corrected.
• Right to erasure: You may request deletion of your personal data, subject to legal retention obligations that may require us to retain certain records.
• Right to object: You may object to certain uses of your data, such as processing for direct marketing purposes.
• Right to data portability: Where technically feasible, you may request that your data be provided in a structured, machine-readable format.

To exercise any of these rights, contact the lodi1 support team through the live chat feature on the platform. We will acknowledge your request promptly and aim to resolve it within a reasonable timeframe. Some requests may require identity verification before they can be processed.

10. Minors

Lodi1 is strictly for players aged 21+. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that an account has been registered by or on behalf of a minor, we will suspend the account immediately and delete the associated data. If you believe a minor has registered on our platform, please contact our support team so we can take the appropriate action.

11. Changes to This Policy

Lodi1 may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When material changes are made, we will notify you through a notice on the platform or via your registered contact details. The updated policy will state the date it takes effect at the top of this page.

Continued use of the lodi1 platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, please stop using the platform and contact support to arrange account closure.

12. Contact Us

If you have any questions about this Privacy Policy or want to exercise your data rights, our support team is available 24 hours a day, seven days a week.

You can reach us via live chat on the platform or visit our FAQ page for common questions about privacy and account management.

Email: [email protected]